Publisher review:Reqtool is a pure perl application that both handles email requests and provides a web interface to track, edit and resolve these email requests. Reqtool is a pure perl application that both handles email requests and provides a web interface to track, edit and resolve these email requests.
It requires no external DB or additional apps other than a web server.
It includes a command line interface which processes incoming emails and a web front-end for dealing with the tickets. Features:
- Handles Japanese characters
- Handles Authentication with LDAP or passwd file
- Single instance for multiple queues
- Takes in all common message types (mime, multipart etc)
- Can send email attachments as well as read them
- Can merge requests
- Can drop requests that aren't needed
- Web interface to administer
- Can generate statistics for arbitrary dates/periods
- Multiple separate queues from one instance
Reqtool 0.14 is a Perl script for Email Systems scripts design by Chris Debenham.
It runs on following operating system: Linux / BSD.
Operating system:Linux / BSD
Reqtool 0.14 script details 
